This year has been unpredictable, to put it mildly.

However, the digital advertising space has held strong and, as such, PPC saw an increase in budget across both B2B and B2C markets. After the initial shock at the end of the first quarter, normal business resumed and companies invested heavily in their digital operations to help them survive.

On top of the global situation, Google also made some changes to their advertising operations. These included new ways to target audiences, new extensions for the ads, a new kind of search query report and much more. As a result of these changes and more, advertisers have needed to change their SEM strategies in order to continue their success and see a return on their investment.

So, in light of this, we’ve brought you 6 PPC trends we expect to see in 2021:

1. Campaign Diversification

Because the B2B space is so highly competitive, advertisers need to differentiate themselves in order to stand out and catch their potential customer’s attention. B2B advertisers are trying different campaign types alongside the traditional search and display campaign formats. B2B advertisers are seeing a good performance with Discovery Campaigns, which are delivering a CTR higher than display, and a lower CPL than search, so we expect them to increase their investment in this campaign type in 2021.

Quick tip

When using Discovery Campaigns, give them time. Let them run for a couple of weeks without making changes as the bidding algorithm is learning during that period and you will see little consistency across all metrics. After that, you will be able to see which segments are performing well and prioritise them. Performance improves consistently after 4-5 weeks.

2. Dynamic Search Ads (DSA) gain in popularity

Dynamic Search Ads

Following the search query report update in September, Dynamic Search Ad campaigns will become even more popular with B2B advertisers. The search query report will give you search terms that a number of people have used. As a result, advertisers have lost visibility into low-volume keywords that drive traffic and can generate leads. DSA campaigns offer an efficient way to find new keywords. Their search query reports can help reveal gaps in keyword coverage. DSA can complement your existing search campaigns and improve CTR, CPC, and ROI.

Quick tip

If you are running lead generation ads and are operating with strict CPL goals, create separate campaigns for DSA so you have more control and visibility of your budget. Start by targeting your landing pages so you can have some control over potential queries and headlines.

 

3. PPC managers embrace automation

As Google’s Artificial Intelligence (AI) becomes increasingly advanced, more and more marketers are embracing automation tools in order to see better results and spend less time managing the accounts. Some of the best automated features – automated bidding strategies, responsive search ads and ad rotation in Google Ads – will continue to gain popularity in 2021. We should also expect to see higher adoption of auction-time bidding, dynamic extensions, and dynamic search ads as B2B advertisers seek to optimise and scale their paid search campaigns.

Quick tip

When evaluating automated bidding strategies for lead generation accounts, don’t worry about higher CPCs as you will likely be paying more for higher quality clicks. If you are seeing a high volume of leads at a low CPL, you are going in the right direction. And always set your target CPA based on the last 30 days’ average, even if it is higher than your goal. Otherwise, you will see a decrease in lead volume.

4. YouTube ad investment increases

YouTube PPC Trends

Online video ads have become more important for marketers during COVID-19 times. B2B buyers are using online video ads more often to inform purchase decisions: 64% of B2B buyers have increased their use of online video and 51% have increased their use of search, according to eMarketer.  We expect B2B advertisers to increase their YouTube investment in 2021 and to launch video campaigns both to generate brand awareness and to generate leads. In addition, B2B advertisers will invest more in creating video content — and YouTubes’ new betas will make that content easier to create.

Quick tip

For a full-funnel video strategy, prioritise videos that are 6-, 15- and 30-seconds long as short videos engage users the most. Also, avoid salesy videos and try to create videos that show the personality of your brand so you can connect with your audience.

 

5. Mobile investment drops

Lower mobility driven by COVID-19 has decreased the number of mobile buyers while increasing time in front of computers, leading to strong desktop growth. During the pandemic, paid search desktop traffic is up 60%, while mobile traffic has dropped 7% compared to the pre-COVID period. Moreover, the conversion rate for desktop has increased by 4% while the conversion rate for mobile decreased by almost 19%. 

Quick tip

Leverage automated bidding strategies to save time and prioritise the devices that are performing best. And don’t forget to look at the assisted conversions report when evaluating mobile performance if you are still using last-click attribution.

 

6. Paid search messaging becomes increasingly customer-centric

B2B buyers are looking for new solutions as they accelerate purchases, and are expecting more from their solution providers according to the 2020 B2B Buyer Behaviour Study. So, we’ll see more ads from B2B companies highlighting features, functionality, customer support services, product training, and implementation support in order to attract and engage B2B buyers. For successful SEM campaigns, promoting relevant content that speaks to industry needs will be a must.

Quick tip

If you have lead generation campaigns and prefer to drive traffic to a landing page with a form, use site links and callouts to highlight the additional services or training you have available for your customers.

 

With new campaign types and messaging to test, and more automation features and tools at hand, 2021 promises to provide plenty of ways for B2B advertisers to optimise their campaigns and ensure they are driving return on investment.

If you would benefit from a free “no obligation’ Google Ads audit, talk to us today.

 

 

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Google Country Specific Fees

Last week, Google announced that it is introducing extra charges, also known as country-specific fees, for advertisers in the UK, Turkey and Austria. These charges are effective from the 1st of November 2020.

But why? And what does this mean for advertisers in these countries? We’ve delved into it for you, so read on and learn what these fees could mean for your business or your clients.

How much are the country-specific fees?

Google has said it will introduce the following:

• Ads served in Turkey: a 5% Regulatory Operating Cost added to your invoice or statement
• Ads served in Austria: a 5% Austria Digital Services Tax Fee added to your invoice or statement
• Ads served in the United Kingdom: a 2% UK Digital Services Tax Fee added to your invoice or statement

Why are these being introduced?

In Turkey, the Government have introduced tighter controls around data processing, permission and international data transfers since 2016, similar to the EU’s GDPR ruling. However, since 2016, these regulations have become increasingly difficult to comply with, and as a result, Google has announced it will be opening a Turkish office.

In the UK and Austria, the introduction of the Digital Services Tax means that advertisers will be charged an extra 2% and 5% respectively on their invoices.

The UK’s DST has been in the works for a couple of years and was announced in March. The tax is aimed at collecting revenues from digital companies with at least £500 million in global revenue and £25 million in U.K. revenue, such as Google, Amazon, Facebook. Unfortunately, it is the advertisers who will feel the pinch.

How will the Google country-specific fees affect advertisers?

These additional costs will not affect the CPC advertisers pay or anything related to any bids in the Google Ads auction. The extra charge will be listed on each invoice.

For example, if you are a UK advertiser who spent £1,000 on clicks for the month, your DST fee from Google would be 2% of that, which is £20. That would make your final invoice (exclusive of VAT) £1,020.

What is the best way to handle this moving forward?

Factoring this into your advertising budget will be crucial, so make sure you make the adjustment in time for the November launch. As this is a percentage charge, it is wise to make the estimate based on the upper range of your monthly account spend.

To create or edit a budget, you will need an Admin, Standard, or billing-only access to the paying manager account and the manager account needs to be linked to the payments profile.

Again, all charges will be listed on your monthly invoice, so make sure to check in on your billing documents to ensure the spend is within your allocated budget.

If you are a company based in or partly-based in the above countries and have questions relating to Google’s country-specific fees, feel free to contact us here at WebResults via email or contact form to discuss this further.

 

Web Analytics can be defined as the measurement, collection, analysis and reporting of Internet data for the purposes of understanding and optimising Web usage. In essence, it is all the information gathered from your website, to be used as a basis for future optimisation. 

Web analytics tracks so many different types of website data and analysing these will help you to make informed decisions on website design and optimization, and ultimately maximises your return on investment (ROI). 

Some of these are:

Page Views: Called ‘hits’ or impressions a lot of the time. This metric will show you the amount of times your site has been viewed within a certain timeframe.

Entry and Exit Page: This will show you what page a visitor landed on and what page they left your site from. It is a good metric to look at as it may help you understand why people are leaving your site.

Bounce Rates: This is the percentage of ‘single-page’ sessions, which refers to the amount of people that visited your site but left without interacting with it.

Locations: This shows where the users are viewing your site from. It can be very useful for marketing and strategic purposes.

Device usage: This shows whether a user is viewing your site on a desktop or mobile device. Again, this can be very useful for marketing purposes, and can also indicate whether your site is mobile friendly, which is critical to modern-day internet businesses and websites.

Organic vs. Paid Sessions: This metric will show you how users got to your site, whether they clicked one of your ads or just simply found you through the Google search. This is important in terms of developing your channels and identifying where you are getting the most return.

Search Queries: This shows what people are words people are searching that bring them to your site, it is very useful when adding keywords or negative keywords. 

Users by gender or age: These metrics are both very useful for marketing as it will help you design your ads appropriately.

 

Web analytics takes out any guessing you may have done in the past and shows you exactly who is visiting your site, what they do when they are there and how they ultimately got there. Keeping track of your web analytic is so important to stay relevant and on top of your respected sector. 

A PPC agency is there to take all the weight of Pay Per Click ads off your shoulders, and this is not just exclusively setting up a Google Ads campaign for you. It should include all of the ad strategies, design, SEO and the constant analysis of how your ads are performing.  Agencies will do this by taking care of the following tasks on your behalf:

 

  • Keyword Research

Understanding how people are searching for products or services is essential when it comes to PPC. An agency will keep up to date on these ever-changing trends to make sure potential customers will see your ads when they search for a product or service you provide. 

 

 

 

  • Landing Page Design 

 

A landing page is the first page a potential customer sees when they click an ad. These pages are the most important part of a website as they are the deciding factor on whether the consumer stays (and potentially converts) or leaves the site as quickly as they’ve arrived. Designing these pages is an art which PPC agencies should have mastered. A strong landing page will increase your sales and therefore your ROI.

 

  • Targeting Channels

 

Deciding where you want to advertise can be extremely important depending on your product or service, whether this is Google Ads, Display Ads or Social Media. A PPC agency will be able to decide what channel is the best fit for you. 

 

  • Competition Analysis

A PPC agency should always be looking at what your competitors are doing, whether this is the type of ads they are running, the keywords that is giving them the best results or where they are advertising. Keeping on top of the competition is essential in discovering any potential gaps and how to optimise them to increase your ROI.

 

  • Campaign Optimisation

 

Constant monitoring of your campaign structure and optimising based in your top performing keywords is a must. Think of it this way, if 15% of your keywords are bringing in 90% of your business then you would want to focus most of your budget on them to maximise your ROi

 

The overall main goal of a PPC agency is to get your ads to where your customers will see them, which should then increase your sales and therefore overall profits. 

If you are interested in talking to WebResults about your Google Ads or Social Media Ads call or email us today for a free account review and find out what we can do for you.  

 

As you are probably aware, Google love to keep us on our toes! It is important to keep on top of these changes in order to make sure you are getting maximum from Google. Here are 4 trends that we believe will become more prominent in 2020.

 

  1. Much more Automation in Google Ads

Having computers do the work for you sounds great, doesn’t it? While this may be true to some degree, PPC advertisers need to be careful about how far they go with this. This will be the year that we need to meet AI head on and use it to drive ourselves forward. If not, your business could fall behind and end up playing catch-up.

 

Google Ads has been encouraging advertisers to let them take the reigns on their campaigns. This is helpful to a certain degree. What you have to remember is that Google want as many clicks as possible, because at the end of the day, it’s how they make their money. So, what we advise is to not give them complete control. Create your own Google Ads custom rules to optimise bids, budgets, marketing lists, etc. and that way, you can use automation to ensure you get the best value for money.

 

  1. Optimisation score now includes Display campaigns

Starting in December of last year, Google Ads have expanded their optimisation score to include Display campaigns, as well as Search and Shopping campaigns. It works in the exact same way as previously with scores ranging from 0% to 100%. An optimisation score of 100% means your campaign is running to its full potential.

This change ties into the increased volume automation in Google Ads and, as said before, it can be incredibly helpful for advertisers but only when used correctly. Don’t get sucked into thinking everything Google recommends is for your benefit. Remember, Google wants to make money too.

  1. Improved Audience Targeting/Segmentation

Audience targeting or segmenting refers to the ability to choose who exactly sees your ads depending on their location, age, sex, buying habits, clicking habits and a whole range of other factors. With the help of ever-improving AI, Google Ads is making this a lot more efficient and therefore, they have made it a lot easier for PPC advertisers to target exactly who they want.

In 2020, Google Ads will continue to grow their machine learning which will help us create highly personalised ad campaigns and improve your target market strategies.

 

  1. Rising CPCs (Cost-Per-Click)

One negative trend that we expect to see for 2020 is an increase in CPC.  Google has 5.6 billion searches per day, and this number is only growing. Thus, using Google Ads as your main marketing tool is essential. SERPs (Search Engine Results Pages) are becoming more competitive and organic searches becoming harder to find. This means that big corporations will simply increase their spending on keywords and therefore, drive up the average CPC for everyone else.

 

Google’s forever changing trends can be a bit daunting to get your head around. If you find yourself stuck, confused or overwhelemd, maybe it’s time to think about outsourcing to an agency. If you choose the right one, we guarantee you will see an increase in productivity and ultimately an increase in ROI.

If you are interested in talking to WebResults about your Google Ads account, call or email us today for a free account review and find out what we can do for you.

 

 

Managing your Google Ads takes time and dedication. As you grow, this workload is only going to get bigger and bigger. So, maybe it’s time to outsource it to a dedicated Google Ads company such as WebResults. Here are some things to keep an eye on if you want to maximise your ROI. 

 

  • Time

 

 

 

As I just said managing your Google Ads takes up a lot of time and effort. As your business grows you may be finding yourself dedicating too much time to your Google Ads management. Advertising online is essential but running a business involves so much more than just that. Outsourcing the maintenance and management of your PPC management could free up essential time you could be dedicating to getting new clients and therefore growing your business.

 

 

  • Cost

 

 

While you may think the resolution to your problem is just hiring a new in-house marketing manager, it might not be the right fit. Sit back and evaluate it. You hire one new marketing manager, pay them a salary, benefits etc. You may have to train them in on your systems and they may have to get up-to-date with Google Ads. If you outsource this to an agency, they will have multiple people working on your account, they already know their systems and they are already Google Ads experts. This is something you will have to take some time to calculate but more often than not it can work out costing the same amount and again it will free up your precious time.

 

 

  • Falling Behind

 

 

In reality most SMEs are outsourcing their digital marketing management. Keeping on top of all the constantly changing trends and strategies is what will keep you ahead of the competition. Specialised agencies will always be on top of these ever-changing trends and therefore should keep you competitive. At the end of the day, they are experts.

 

So, whether you’re finding yourself using up too much precious time, spending too much or falling behind your competitors, you really need to take a step back and think “should I just get an agency?”  If you choose the right one,we guarantee you will see an increase in productivity and ultimately an increase in ROI.

If you are interested in talking to us about your Google Ads account, call or email us today for a free account review and find out what we can do for you.

SEO SEM Searches

We are often asked by clients, “If I am already paying for ads, why should I bother with SEO?”. It’s a fair question, as is the reverse; If you are ranking very strongly in organic search results, is it really worth paying for Ads?

However, investing in both SEO and PPC advertising (also known as SEM) simultaneously can dramatically increase your business’ revenue, traffic and conversions.

First of all, it is important to highlight the differences between organic search (SEO) and paid search (SEM/PPC).

Google Ads and SEO services

SEO/Organic Search:

Search Engine Optimisation is all about the long-term health of your digital presence and strategy. If you follow SEO best practices, your site is more likely to appear in organic (unpaid) searches.

SEO is the foundation of good SEM (Search Engine Marketing) and when you have them harmonising perfectly, you will drive high-quality traffic and leads as well as improve your site’s conversion rates. SEO incorporates everything from using keywords throughout your site to the User Experience and performance of your site on mobile.

Once you have an SEO-friendly site and sponsored ads that are using the right keywords, you have a better chance of showing up at the top of paid searches. But you need to have your SEO in place in order for Google to see you as a credible website.

SEM/Paid Search:

One of the biggest strengths of SEM is that it can deliver success and growth quickly. If your website/business is reasonably new, you can prioritise your paid search efforts first, as it can take a while for SEO rankings to become established. However, do not ignore your SEO during this process. Think of SEM as a platform to launch your search efforts, and SEO as a way of maintaining a strong and healthy digital presence.

It is important to note that having PPC ads running does not do anything for your site’s SEO. However, by improving your SEO, you can make your PPC costs more efficient.

How Do SEO And SEM Work Together?

In very simple terms, if your organic rankings are strong and your paid efforts are optimised, you will dominate Google’s SERP (Search Engine Results Page).

For example, if your business sells hammers as its main product, prioritise hammers (and associated terms such as “claw hammers”, “mallets” etc.) in your keyword strategy, both in an organic and paid context. What that means is, make sure your site pages are built with your priority keywords in mind. This includes everything from your page content to your alt, image and meta tags, captions, URLs, etc. This will improve your organic search results.

But what’s the point in appearing twice on a search engine page?

Paid search ads help you recover any missed opportunities. A study by Google found that when search ads for a keyword were paused, approximately 89% of traffic generated by these ads were not replaced by the organic rankings. That means that, even if your site is ticking all of the SEO boxes in terms of keywords, it’s very possible that you will be missing valuable traffic and thus, potential customers.

By relying on PPC, you’re recovering clicks and interest from searchers that you might have otherwise missed. Even if you aren’t ranking #1 naturally, PPC can help you draw in traffic from those looking for your products or services, often at a small cost.

Remember, by the time a person is conducting a search on a product, they have more than likely reached the “intent” stage and are asking to be converted. That is why search marketing is so important and so valuable.

Conclusion

While SEM can help deliver fast results, SEO is imperative to building and maintaining a successful digital marketing strategy for your business.

By following SEO best practices, you will not only enhance your chances of ranking organically in search engine results (thus driving free clicks to your site), but it will also lend your site credibility in the eyes of Google (which is the primary search engine used by approximately 81% of the entire web population). This means you will see higher levels of valuable traffic on your site and thus, bring your business to the next level.

Are you interested in Google Ads, SEM or SEO services? Contact us today at info@webresults.ie and talk to our team.

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